Privacy Policy

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For the website: www.citizens.legal

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‍1. PRIVACY POLICY AND DATA PROTECTION

In compliance with current legislation, www.citizens.legal (hereinafter, also the Website) is committed to adopting the necessary technical and organizational measures appropriate to the level of security of the collected data.

Laws incorporated into this privacy policy
This privacy policy is adapted to current Spanish and European regulations on personal data protection on the internet. Specifically, it complies with the following regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
  • Royal Decree 1720/2007, of December 21, approving the regulations for implementing Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

Identity of the data controller
The data controller for the personal data collected on www.citizens.legal is Citizens Immigration S.L., with Tax Identification Number (NIF): B10736957.

Contact details:
Address: Calle de la Alameda 22
Contact phone: 603 233 362
Email: legal@citizens.legal

Registration of Personal Data
In compliance with the GDPR and the LOPD-GDD, you are informed that personal data collected by www.citizens.legal through forms on its pages will be included in our files to facilitate, expedite, and fulfill the commitments established between www.citizens.legal and the User or to maintain the relationship established in the forms the User fills out or to address a request or inquiry. Likewise, in accordance with the GDPR and the LOPD-GDD, unless the exception provided in Article 30.5 of the GDPR applies, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and other circumstances established in the GDPR.

Principles applicable to personal data processing
The processing of the User's personal data will adhere to the following principles outlined in Article 5 of the GDPR and Articles 4 and subsequent articles of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights:

  • Principle of lawfulness, fairness, and transparency: The User's consent will always be required, after being provided with completely transparent information about the purposes for which personal data is collected.
  • Principle of purpose limitation: Personal data will be collected for specific, explicit, and legitimate purposes.
  • Principle of data minimization: Only strictly necessary personal data will be collected in relation to the purposes for which they are processed.
  • Principle of accuracy: Personal data must be accurate and always up to date.
  • Principle of storage limitation: Personal data will be kept only for as long as necessary for the purposes of their processing.
  • Principle of integrity and confidentiality: Personal data will be processed in a way that ensures their security and confidentiality.
  • Principle of proactive accountability: The Data Controller will be responsible for ensuring compliance with the above principles.

Categories of personal data
The categories of data processed on www.citizens.legal include both identifying data and special categories of personal data under Article 9 of the GDPR and Article 9 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.

Special categories of personal data include those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data aimed at uniquely identifying a natural person, data concerning health, or data concerning a natural person's sex life or sexual orientation.

For the processing of special categories of personal data, the explicit consent of the User will always be required for one or more specific purposes.

Legal basis for the processing of personal data
The legal basis for processing personal data is consent. www.citizens.legal is committed to obtaining the User's explicit and verifiable consent for the processing of personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not condition the use of the Website.

When the User must or may provide their data through forms to make inquiries, receive free advice on the best course of action, request information, for reasons related to the preparation and/or submission of their immigration file, or for reasons related to the Website content, they will be informed if any of these forms are mandatory because they are essential for the proper development of the operation.

Purposes of processing personal data
Personal data is collected and managed by www.citizens.legal to facilitate, expedite, and fulfill the commitments established between the Website and the User or to maintain the relationship established in the forms the User fills out or to address a request or inquiry.

Likewise, the data may be used for commercial purposes, including personalization, operational and statistical purposes, and activities related to the social objectives of www.citizens.legal. Additionally, data may be extracted, stored, and used for marketing studies to tailor the content offered to the User and improve the quality, functionality, and navigation of the Website.

At the time personal data is obtained, the User will be informed about the specific purpose or purposes of the processing to which their personal data will be applied; that is, the use or uses that will be made of the collected information.

Retention periods for personal data
Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: five years, or until the User requests their deletion.

At the time personal data is obtained, the User will be informed about the retention period or, when this is not possible, the criteria used to determine this period.